Personal Data and Cookies

Personal Data

The website "thermcross.com" (hereinafter “the Site”) collect user data at the creation of the customer account and / or when an order is made.

This data is used by the company “Thermcross international” to carry out operations related to customer management, marketing operations (sending newsletters, for example), statistical studies, management of requests for rights of access, correction, and objection, management of debts and litigation, management of promotional operations, and management of customer opinions or for answering questions put to the administrator of this website.

In this case, the company Thermcross international undertakes not to make commercial use of the data and to keep it only for a period strictly related to the purpose of processing. The data collected is strictly confidential and is intended for the sole use of the company Thermcross international.

However, this data may be used for the sending of information and promotional offers from the company Thermcross international subject to obtaining the prior and express agreement of the user by means of Opt-In check boxes on the user's identification form. The user can unsubscribe at any time by clicking on the link “Unsubscribe”.

In accordance with the law of 6 January 1978 (French Data Protection Act), the customers whose personal data have been collected have the right of access, verification, modification, rectification, opposition and deletion of that data.

This right can be exercised by mail at the following address:

Thermcross international

590 Rue Pierre Auguste Roiret

69290 Craponne

FRANCE

Or by email: commercial@thermcross.eu

Cookies

The use of cookies is governed by Article 32 II of Law 78-17 of 6 January 1978, transposing Article 5.3 of Directive 2002/58/CE of the European Parliament and of the Council of 12 July 2002, as amended by Directive 2009/136/CE.

The website that you are browsing uses trackers (cookies). Cookies are identifiers transferred to the hard drive of the user's computer via his web browser, and permitting the company Thermcross international to recognise this web browser and to offer the user more innovative and attractive features.

This website is likely to access data stored on your electronic device and to write data therein.

Cookies used by this website can be classed in two categories:

-          Strictly necessary cookies, which do not need your prior consent, namely those whose sole purpose is to facilitate communication between the user and the company Thermcross international by electronic means and those which are necessary to give you access to an online communication service if you need information (1),

-          Other cookies subjected to your prior consent (2).

 

1 - Cookies Exempt from Prior Consent

These are cookies regarding your “Shopping Cart”, your session identification and your user login.

These cookies are used to:

- Facilitate your browsing on our website, in particular by memorising your browsing preferences that you have defined during your session, such as the language used

- Manage and securely access your personal account (customer account, order history, …)

In accordance with Article 6 of Decision 2013-378 of 5 December 2013 bringing the adoption of a recommendation relative to cookies and other trackers referred to in Article 32 II of the law of 6 January 1978, are also exempt from prior consent some cookies that measure audience satisfaction that meet the criteria set out by the text.

The website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses audience measurement cookies, which are text files stored on your device, designed to help the website analyse the use by the users and to create statistics.

In this context, cookies allowing the website to calculate the duration of a visit and to analyse browsing data anonymously to calculate the request rate are exempt from prior consent of the user.

2 – Trackers that Need your Prior Consent

Regarding this second category of cookies, the website uses cookies under our control, and others placed under the control of a third party, which are subject to your prior consent.

2.1 – Trackers Under Our Control

Some cookies needed to measure audience, other than those mentioned in the first paragraph above, are subject to your prior consent.

These cookies are used to determine if the user is a new visitor or a returning user, and cookies used to identify data concerning the source of the traffic.

In addition, we inform you that the data generated by the cookies regarding your use of this website (including your IP address) is transmitted to and stored by Google on servers located in the United States. Google will use this information to evaluate your use of the website, to compile reports on the activity of the website for its publisher, and to grant access to other services in relation with this website and web browsing. Google can disclose this data to third parties if they have a legal obligation, or where those third parties process such data on behalf of Google, including the publisher of this website. Google will not use your IP address in combination with other data stored by Google. You can also disable the use of cookies by selecting the appropriate options in your settings tab in your browser (see below). However, such deactivation can prevent some features of this Website from appearing correctly. By using this Website, you expressly accept the processing of your personal data by Google, under the terms and conditions and for the purposes described above.

Google adheres to the “Safe Harbor Privacy Principles” data protection principles established by the United States Department of Commerce. These principles, negotiated between the US authorities and the European Commission in 2001, are essentially based on those of Directive 95/46 of 24 October 1995 and provide adequate protection for data transfers coming from the EU to companies established in the US.

2.2 – Trackers Under the Control of Third-Parties

The website may use plug-ins for social networks: Facebook, Twitter, Pinterest, Google+.

When you request access to a page on our website containing such a plug-in, your browser establishes a direct connection with the social network servers. The content of these plug-ins is directly transmitted to your browser by the social network and integrated on this website.

You can limit the access to your data in your privacy settings on your social media account.

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In general, you can oppose the use of cookies by configuring your browser. This configuration changes depending on the browser that you use, but it’s relatively simple to carry out: in principle, you can either activate private browsing, or only prohibit or restrict the cookies. Be careful, these trackers may be written on your device before configuring your browser. In this case, you can delete your browsing history by using the settings of your browser.


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