Part warranty |
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For products selected and distributed by Thermcross International®, the terms of warranty are fixed by the manufacturer or the supplier. This warranty covers a period of 12 months for all Isotherm® products (24 months for the product reference 10300). This period of warranty is extended to 15 months for the range of Isotherm® circulators. In all cases, the warranty is limited to a simple refund with a credit note of the defective part. The products excluded from all warranty are the following :
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Return of product/strong> |
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You want to send back some products that you purchase from Thermcross International? |
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1/ Contact us by email stating us:
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2/ We create a return form for you to join to the parcel
(See sample below). NB : For the unused parts, we will ask you :
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3/ Upon reception and after checking, a credit note will be done. NB : For the unused parts, a 25% fee shall be applied for the processing of the return and re warehousing. |
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Unless otherwise specified, all returns are at the buyer’s expense.
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Our services
espace |
ABOUT THERMCROSS INTERNATIONAL Thermcross International, multi-brand distributor of spare parts for heating, heat pumps, water heaters, air conditioning, and accessories. OUR OFFER Find the boiler parts of the biggest brands on the market: Sime, Baxi, Ariston Chaffoteaux, Beretta, e.l.m Leblanc, Junkers, Ferroli, Geminox Bosch, Saunier Duval... SEARCH BY EXPLODED BY For your search for heating, water heater or air conditioning spare parts, visit Editherm. The exploded views of the biggest brands are available! |
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